UPI is basically known as a Unified Payment Interface for instant transaction system which is introduced by National Payment Corporation of India – NPCI. NPCI is a RBI regulated entity. The UPI is mainly built upon IMPS – Immediate Payment System infrastructure which helps the customers to do the transaction between any two party’s bank accounts. This is a pure cashless facility for payments in which the support teams always helps to assist customers in making it cost effective and such that they can do the correct use of that product. This is one part of DIGITAL INDIA.
The whole support systems include user assistance, training and installation, trouble shooting and maintenance, upgrading of this product. This interface enables fast, secure and reliable cashless payments through the smart phones.
What supports does they provides?
Every user should know that what features are provided by this interface before using this app. So here we are listing some of the main features which are provided by UPI.
SUPPORTS
- The main motto of BHIM- Bharat Interface for Money Transfer is to works with various UPI’s of different banks to make India cashless.
- Customers can send, receive and request money from other accounts conveniently.
- The customers need to create one UPI PIN during the time of registration, which is needed every time during the time of payment or transaction.
- If somebody forgets the pin then the app will prompt you to re-enter the pin for multiple times based upon the no. of time permissible by your Bank term and condition.
- Users should be mind that the mobile number which is provided with the bank account details should be same with the number which is registered with UPI.
- Payment can be done by scanning merchants QR code also
- The UPI provides 24X7 instant payment services without following the bank hours.
- After completing the payment customer will get a success of payment pop up on the screen and will receive an auto message in their registered mobile number from Bank, in case if you did not get any confirmation message that means the payment is not done due to some technical issues and can take some long time. After that also if you did not get any message after a long time then you please contact to the UPI customer supports at your Bank.
- If the senders debited the amount from his/her account but the receiver doesn’t receives that amount in his/her account then that amount will be auto reversal in the payer’s account.
- This app interface is very secured because if somebody steals your phone and try to do any transaction he/she can’t able to do it because on every transaction time it required that UPI PIN for Authentication.
- If the receiver is not using that UPI, then send the money via IFSC Indian Financial System Code system.
- Customer care representatives are available in 24 hours 365 days only even also in public and bank holidays they remain available.
The emergency support is always there with the customer. For any kinds of complaints you can call in the preferred sector wise offices, where the contact numbers are given below.
NUMBERS
1. The main Registered Office –
National Payments Corporation of India
1001A, B wing, 10th Floor,
The Capital, Bandra-Kurla Complex,
Bandra (East), Mumbai – 400 051
Phone – 022 – 4000 9100
2. South India Zone Office CHENNAI –
National Payments Corporation of India
8th Level, VBC Solitaire
47 & 49 Bazullah Road, T. Nagar,
Chennai – 600 017
Phone-044 -28160700
Fax044 -28152815
3. North India Zone Office DELHI –
National Payments Corporation of India
2nd Floor, Gulab Bhawan
6 Bhadurshah Zafar Marg, ITO
New Delhi – 110 002
4. You can also reach us at 022 – 45414740 for any complaints and queries.
5. The 24X7 Toll Free UPI contact numbers is same as your particular Banks Toll- Free number.
So these all supports are being provided in all circumstance to every customer if they are facing any types of problems regarding payments. If having any query in installing their app they can contact to the particular UPI facilated Banks where the NPCI experts are present to help the customers regarding this app. There are many payment wallets present in the market but this Indian payment interface is really good to use for the instant payment purpose to any merchandise. This is one humble request to every user to use this app and explore it everywhere to make our country DIGITAL INDIA.
